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Focus on providing excellent service. FetchWise reminds pet parents to come back.

See who is waiting, who is in consult and who is in the ward on one day sheet. Recalls bring families back for the vaccines, doses and checks their pets have due.

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Only 10 clinics get early access. Apply now.

The diary fills up, and still half the pets are overdue.

The phone rings through the consult. Appointments sit in a book at the front desk, and the person who wrote them down is busy with a family. Nobody is quite sure who is waiting, who is with the vet and who has gone home.

Then the quiet problem. A puppy's second vaccine passes by a week, then a month. A family that came every year simply stops coming, and you only notice when you see their dog's name in an old register. Every one of them left without anyone being rude to them.

What FetchWise Clinic does about it.

Vet appointment booking and veterinary reminder software in one place, built around the day your clinic really has.

  • A day sheet for the whole clinic

    One sheet shows who is waiting, who is in consult and who is in the ward. The front desk and the vets work from the same view.

  • Booking requests from the app

    Families send a booking request from their FetchWise app. It reaches your front desk, and your team handles it with the rest of the day.

  • Recalls the clinic switches on

    Recalls for vaccines, parasite doses, follow-ups and annual checks go to families in the FetchWise app, under your clinic's name.

  • Families who went quiet

    A family you have not seen for a year gets a gentle win-back ask, and no family is asked more than once in 90 days.

  • Due and missed, in view

    Vaccines and doses that are due show on the dashboard. Visits that were missed show in Reports.

  • A feedback link after the visit

    Switch it on, and families get a short rating page after a visit. Once you add your Google review link, it invites them to share their experience on Google.

A clinic day with it.

  1. The morning starts on the day sheet.

    Booking requests from families' apps are handled at the desk, and the sheet fills with who is coming. As the day goes, each pet moves from waiting to in consult to the ward.

  2. The visit ends with a next date.

    When the vet sets a follow-up date, it becomes a recall. With the feedback link switched on, the family also gets a short rating page.

  3. Weeks later, the dashboard reminds you.

    Vaccines and doses that are due show on the dashboard, the recall reaches the family in the app, and Reports show the visits that were missed.

Our promises to early-access clinics.

  • Set up with you in 48 hours.
  • We bring your records across.
  • Leave any time, with all your data.
  • Your records are never sold.
  • A vet on the other end.
  • You shape what we build next.

Questions clinic owners ask.

Can families book from their phone?

Families can send a booking request from the FetchWise app. It arrives at your front desk, and your team handles it.

Which reminders can the clinic send?

Recalls for vaccines, parasite doses, follow-ups and annual checks. You choose which ones to switch on in Settings.

Where do families see the reminders?

In the FetchWise app, under your clinic's name, so the reminder comes from you and not from a stranger.

Can I see who is waiting right now?

Yes. The day sheet shows who is waiting, who is in consult and who is in the ward.

How do I find the visits that were missed?

Missed visits are in Reports. Vaccines and doses that are due show on the dashboard.

Can it help me get Google reviews?

Switch on the post-visit feedback link and families get a short rating page. When you add your clinic's Google review link, the page invites them to share their experience on Google.

More of FetchWise Clinic.

See all of FetchWise Clinic and Sage

Book a 20-minute demo.

Only 10 clinics get early access, with our six promises in writing.

Book a 20-min demo

Set up with you in 48 hours. Leave any time, with all your records.